Naturally, it is our goal to have satisfied customers. However, it sometimes occurs when a customer may wish to return an item purchased from us. We will be more than happy to accept returns only if the item was not as represented, and we are notified within 48 hours of receipt of item. We do our best to accurately describe each and every article we sell, but if you are not satisfied, we will do our best to remedy the situation. The only exceptions to this are items stated "AS IS" in the description. These items are sold "AS IS and are not returnable" In the event that you are not happy with a purchase made from us, you must do the following before returning the item.